How Artisio Works

Everything you need to know about using Artisio, whether you are looking for help or offering your skills.

The Short Version

Four steps from sign-up to a job well done.

1

Sign Up

Create a free account with your email or Google in under a minute.

2

Find & Book

Search for artisans near you, review their profile, and book a time that suits you.

3

Track & Chat

Watch your artisan's live location on the day and message them directly in the app.

4

Review

After the job, leave a verified review to help other customers.

Step-by-Step Customer Guide

From downloading the app to getting a job done.

1

Download & Create Your Account

Download Artisio from the App Store or Google Play. Sign up with your email address or use Google Sign-In for instant access. Choose your role as a Customer when prompted.

2

Set Your Location

Allow the app to use your location or manually enter your area. Artisio uses this to show you artisans who are actually near you.

3

Browse or Search for an Artisan

Open the app and browse service categories like Plumbing, Electrical, Cleaning, or Carpentry. Tap on any artisan to see their full profile, ratings, reviews, certificates, and listed services.

Tip: Look for the verified badge to confirm the artisan has passed identity checks.
4

Book a Service

Select the service you need, pick a date and time from the artisan's available slots, enter your address and any notes, then submit your booking request. The artisan will accept or decline and you will be notified instantly.

5

Chat with Your Artisan

Use the in-app chat to describe exactly what you need, share photos of the area, or ask any questions before the artisan arrives. No phone numbers are shared.

6

Track Your Artisan on the Day

On the day of your booking, open the tracking screen from your bookings list. You will see a live map showing your artisan's current location so you know exactly when to expect them.

Tip: The map updates every 30 seconds while the artisan is en route.
7

Job Completed

Once the artisan marks the job as complete, you will receive a notification. Your booking will move to your completed jobs history.

8

Leave a Review

After the job, leave a star rating and written review. This helps other customers make informed decisions and helps great artisans get more work.

Step-by-Step Artisan Guide

How to set up your profile and start receiving bookings.

1

Download & Sign Up as an Artisan

Download Artisio and create your account. When asked to choose your role, select Artisan. You can use email or Google Sign-In.

2

Complete Your Profile

Add a profile photo, write a bio, set your location, and fill out your experience. A complete profile with a photo receives significantly more views.

3

Add Your Services

List the services you offer with descriptions and your pricing. You can add multiple services across different categories (e.g. Plumbing and Tiling).

4

Upload Certificates

Add any relevant trade certificates or qualifications to your profile. Customers can see these, and it significantly increases trust and booking rates.

5

Submit Verification

Submit your identity document for verification. Once approved, your profile will show the verified badge. Verification is mandatory to accept bookings.

6

Set Your Availability

Set which days and hours you are available for bookings. This prevents customers from booking at times that do not work for you.

7

Receive & Manage Bookings

When a customer requests a booking, you will receive a push notification. Open the job to review the details and accept or decline. Confirmed jobs appear in your Active Jobs tab.

Tip: Reply to customer messages promptly to build trust and secure the booking.
8

Navigate to the Customer

When it is time to head to a job, tap the Navigate button on the job card. This opens turn-by-turn directions to the customer address in Google Maps or Apple Maps.

9

Complete the Job

Once you have finished, mark the job as Complete in the app. You can log the outcome as Successful or Unsuccessful. The customer receives a notification.

10

Build Your Reputation

Customers can leave you a verified review after every job. Respond to reviews, maintain a high rating, and use tokens to promote your services and appear higher in search results.

Still Have Questions?

Check out our FAQ for answers to the most common questions about using Artisio.

View FAQ →

Ready to Try It?

Download Artisio and experience the easiest way to find trusted local artisans.

Download on the App Store Get it on Google Play