Privacy Policy

Last updated: March 17, 2026

Artisio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and profile photo when you sign up or sign in with Google.
• Profile Information: Role selection (customer or artisan), service categories, and profile details you provide.
• Device Information: Device tokens for push notifications via Firebase Cloud Messaging.

How We Use Your Information

• To create and manage your account.
• To connect customers with artisans and facilitate bookings.
• To send push notifications about booking updates.
• To improve our app and services.

Data Sharing

We do not sell your personal information. We may share limited information with:

• Service providers: Firebase (Google) for authentication, messaging, and analytics.
• Other users: Your public profile information is visible to other users of the app as needed for bookings.

Data Security

We use industry-standard security measures to protect your data, including encrypted connections and secure authentication via Firebase and Google Sign-In.

Your Rights

You may request to delete your account and associated data at any time through the app settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app.

Contact Us

If you have questions about this Privacy Policy, please contact us or email support@artisio.uk.